You can now easily search for general/technical information and avail of self-help information for common troubleshooting. You can also submit requests to prepare yourself to engage with the whole experience in The Nemesis:
Support and User Experience focus
We want to differentiate ourselves not only with our technology but also with better support and user experience than our competitors. We activated a structured help center to offer our best support even in-game. An extra utility for your Companion who becomes a personal assistant, ready to help you anywhere on the platform, since he is always with you!
In our new Support Center you can find
- Articles to learn more about The Nemesis
- Problem solution articles
- Live Chat
- Ticketing System
???? An example of how it works? Check out this article about Land Reservation https://thenemesis.zendesk.com/hc/en-gb/articles/5149814314385 and if you have any questions search by keywords or chat with us.
???? The Support Center is also available in-game https://game.thenemesis.io/ or visiting https://thenemesis.zendesk.com/
Hope this helps your experience of The Nemesis platform... and don't forget to join our community on Discord!
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