You can now easily search for general/technical information and avail of self-help information for common troubleshooting. You can also submit requests to prepare yourself to engage with the whole experience in The Nemesis:
Support and User Experience focus
We want to differentiate ourselves not only with our technology but also with better support and user experience than our competitors. We activated a structured help center to offer our best support even in-game. An extra utility for your Companion who becomes a personal assistant, ready to help you anywhere on the platform, since he is always with you!
In our new Support Center you can find
- Articles to learn more about The Nemesis
- Problem solution articles
- Live Chat
- Ticketing System
???? An example of how it works? Check out this article about Land Reservation https://thenemesis.zendesk.com/hc/en-gb/articles/5149814314385 and if you have any questions search by keywords or chat with us.
Hope this helps your experience of The Nemesis platform... and don't forget to join our community on Discord!